Where care and support is required to enable clients to develop their full potential and enrich their lifestyle the case manager will assist the client and their family to recruit and manage their support team, develop guidelines and arrange the necessary training to ensure the team are equipped to meet the client's complex mix of needs.


Northern Case Management employ an in-house training coordinator to manage the induction and development of our staff.


This is an efficient and cost effective way to provide the mandatory training for the health and social care staff we manage on behalf of our clients.


We can also provide sessions tailored to your needs, and can deliver these at our head office in Bury or at a venue chosen by you.


All of our care/support workers follow a basic induction programme when first employed and undertake training insuch things as:


  • Manual handling
  • Acquired brain injury training
  • Adult abuse awareness
  • Child protection
  • Risk management
  • Infection control 
  • Food hygiene
  • Health & safety


Many of the existing care/support workers have also completed National Vocational Qualification training at level 2 and 3 and all are expected to undertake this training.

A brief overview of our courses is available below. If you would like to enquire about any of our training programmes available, or if you require a more bespoke training programme, why not contact us for more details.


Course Title and Details Duration Venue Training Ideal For: Cost Per Delegate

Health & Safety Awareness in Domiciliary Care

(Updated 3 yearly)

2.5 - 3 hours NCM Care/Support Worker £56 + VAT

Safeguarding Vulnerable Individuals 

(Including adults and children) (Updated biannually)

2 - 2.5 hours NCM Care/Support Worker £39 + VAT
Introduction to Brain Injury 3 hours NCM Care/Support Worker £80 + VAT

Introduction to Spinal Injury

(Updated 3 yearly) This course is specifically for care/support workers that work with clients with a spinal injury

3 hours NCM Care/Support Worker £80 + VAT

Handling & Administration of Medicines

(Updated 3 yearly) This course meets the requirements of care standards

1.5 - 2 hours NCM Care/Support Worker £56 + VAT

Emergency First Aid at Work

(Updated 3 yearly)

3 hours NCM Care/Support Worker/Family £80 + VAT

Fire and Electrical Safety

(Updated annually)

1.5 hours NCM Care/Support Worker/Family £39 + VAT

Patient Manual Handling

(Updatd annually)

(This course includes written client-specific risk assessment)

4 hours Clients's Home Care/Support Worker/Family £295 for 8 support workers and 2 family risk assessment: £60 per hour (min of 3 hours)

Specialist Epilepsy

(Updated annually)

(Including administration of rescue medication)

2-3 hours NCM Care/Support Worker/Family

£350 per home visit

£65 open course per delegate


Contact one of our team today on 0161 763 4734 for some friendly and professional advice. Whatever your situation, we promise we will do our best to help.