Meet the Team

NCM have been established since 1997, founded to support people with acquired neurological damage (i.e. brain & spinal cord injury). In 1997 this level of support was almost unheard of but has since become an integral and incredibly important element of supporting people with acquired neurological damage.

Case Managers

Management Team

Business Support Team

Sam Barker

Business & Clinical Manager

Business and Clinical Lead Manager, Case Manager and Manual Handling Trainer

Angela Hopkins

Operations Manager

Q: What is your favourite book?

A: To Kill a Mockingbird.

Q: Tell us something people probably don’t know about you?

A: I have trophies for clay pigeon shooting and once shot from the back of a car ferry.

Tracy Shaw

Clinical Lead / Case Manager

Clinical Lead / Case Manager


Registered/Care & Compliance Manager

Registered/Care & Compliance Manager

Victoria Davies


Reception/Team Admin

Claire Egerton

Team Administrator

Team Adminstrator


Shirley Lambert



Jeanette Hearne

Team Administrator

Team Administrator

Robbie Birchall

Training Coordinator

Q: What is your favourite film?

A: Groundhog Day – an 80’s comedy classic!

Q: Tell us something that people probably don’t know about you?

A: I recorded an album with a singer who topped the Official UK Classical Album Chart.

Mia Harling

Mia Harling